Waterloo, ON, N2J 1P2
Canada Pension Plan (CPP)
- Provides a monthly taxable benefit to retired contributors
- Provides a monthly benefit available to most Canadians 65 years of age who meet the Canadian legal status and residence requirements
- Provides a monthly non-taxable benefit to low-income OAS recipients living in Canada
Waterloo, ON, N2J 1P2
Waterloo, ON, N2J 1P2
Death Benefit
- Provides a one-time payment to or on behalf of the estate of a deceased Canada Pension Plan (CPP) contributor
- Provides a monthly pension paid to the surviving spouse or common-law partner of a deceased CPP contributor
- Provides a monthly benefit for the dependent children of a deceased CPP contributor
Cambridge, ON, N1R 7L7
Cambridge, ON, N1R 7L7
Canada Pension Plan (CPP)
- Provides a monthly taxable benefit to retired contributors
- Provides a monthly benefit available to most Canadians 65 years of age who meet the Canadian legal status and residence requirements
- Provides a monthly non-taxable benefit to low-income OAS recipients living in Canada
Cambridge, ON, N1R 7L7
Death Benefit
- Provides a one-time payment to or on behalf of the estate of a deceased Canada Pension Plan (CPP) contributor
- Provides a monthly pension paid to the surviving spouse or common-law partner of a deceased CPP contributor
- Provides a monthly benefit for the dependent children of a deceased CPP contributor
Guelph, ON, N1H 8J1
Canada Pension Plan (CPP)
- Provides a monthly taxable benefit to retired contributors
- Provides a monthly benefit available to most Canadians 65 years of age who meet the Canadian legal status and residence requirements
- Provides a monthly non-taxable benefit to low-income OAS recipients living in Canada
Guelph, ON, N1H 8J1
Guelph, ON, N1H 8J1
Death Benefit
- Provides a one-time payment to or on behalf of the estate of a deceased Canada Pension Plan (CPP) contributor
- Provides a monthly pension paid to the surviving spouse or common-law partner of a deceased CPP contributor
- Provides a monthly benefit for the dependent children of a deceased CPP contributor
Stratford, ON, N5A 6S4
Direct Phone Services:
CPP/OAS 1-800-277-9914
Employers Hiring Foreign Workers 1-866-556-5518
Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web) 1-800-367-5693
Social Insurance Number (SIN) Program 1-866-274-6627
Telephone Information Service (Employment Insurance) 1-800-206-7218
Telephone Reporting Service (Employment Insurance) 1-800-531-7555
TTY Services:
Employment Insurance Program 1-800-529-3742
Income Security Program 1-800-255-478
Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web 1-855-881-9874
Services Offered
All Canadians
Apprenticeship Grants
Benefits Finder
Canadian Dental Care Plan
Job Bank
Labour Market Information
Passport Application
Social Insurance Number Application
Employers and Organizations
Funding Programs
Hiring Foreign Workers
Human Resource Management
Record of Employment
Families and Children
Canada Child Benefit
Canada Pension Plan Children's Benefit
Canada Pension Plan Death Benefit
Canada Pension Plan Survivor's Pension
Employment Insurance Family Supplement
Employment Insurance Maternity and Parental Benefits
Employment Insurance special benefits for Parents of Critically Ill Children
Labour and Workplace Information
Labour Standards
Occupational Health and Safety
Wage Earner Protection Program
Workplace Equity
Newcomers to Canada
Foreign Credentials Referral
People with Disabilities
Canada Pension Plan Disability Benefits
Opportunities Fund for Persons with Disabilities
Seniors
Allowance Program
Allowance for the Survivor Program
Canada Pension Plan Retirement Pension
Canadian Government Annuities
Guaranteed Income Supplement
International Benefits
Old Age Security
Veterans
Veteran Affairs Canada
Workers
Canadian Forces Recruitment Awareness
Employment Insurance Regular Benefits
Employment Insurance Sickness Benefits
Royal Canadian Mounted Police Recruitment Awareness
Youth and Students
CPP Disability (18 to 25 yrs of age)
CPP Survivors (18 to 25 yrs of age)
Canada Summer Jobs (DSJ)
Career Focus
Job Search Assistance
Skills Link
Applying for passport at this location
Applications submitted at this Service Canada Centre, or by mail, are processed in 20 business days, plus mail time.
If passport is needed sooner than 20 business days, apply at a passport office or Service Canada Centre that offers 10-day passport service.
Find the nearest passport office or Service Canada Centre offering urgent, express or 10 business day service HERE
Woodstock, ON, N4S 1H2
Services offered include:
- Labour market information
- Applying for a social insurance number
- Lost or stolen social insurance number
- Applying for Apprenticeship Incentive Grant, Apprenticeship Completion Grant, Canada Pension Plan and Canada Pension Plan Disability Benefit, Employment Insurance, Old Age Security
- Applying or renewing a passport
Brantford, ON, N3S 5C9
- Employment Services - Access to online Job Bank
- Employment Insurance - Basic income protection program for employed workers
- Financial Benefits - Information and forms for federal pensions and benefits, including the Canada Pension Plan (CPP), Old Age Security (OAS), Disability Benefits, and Survivor Benefits
- Social Insurance Number (SIN) application - Personal identification number for access to various Canadian government programs
- Services for Business - Services regarding employees and safety, including records of employment; wage subsidies; labour market information; labour standards; occupational health and safety and workplace equity
North Perth, ON, N4W 1M6
Direct Phone Services:
CPP/OAS 1-800-277-9914
Employers Hiring Foreign Workers 1-866-556-5518
Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web) 1-800-367-5693
Social Insurance Number (SIN) Program 1-866-274-6627
Telephone Information Service (Employment Insurance) 1-800-206-7218
Telephone Reporting Service (Employment Insurance) 1-800-531-7555
TTY Services:
Employment Insurance Program 1-800-529-3742
Income Security Program 1-800-255-478
Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web 1-855-881-9874
Services Offered
All Canadians
Apprenticeship Grants
Benefits Finder
Canadian Dental Care Plan
Job Bank
Labour Market Information
Passport Application
Social Insurance Number Application
Employers and Organizations
Funding Programs
Hiring Foreign Workers
Human Resource Management
Record of Employment
Families and Children
Canada Child Benefit
Canada Pension Plan Children's Benefit
Canada Pension Plan Death Benefit
Canada Pension Plan Survivor's Pension
Employment Insurance Family Supplement
Employment Insurance Maternity and Parental Benefits
Employment Insurance special benefits for Parents of Critically Ill Children
Labour and Workplace Information
Labour Standards
Occupational Health and Safety
Wage Earner Protection Program
Workplace Equity
Newcomers to Canada
Foreign Credentials Referral
People with Disabilities
Canada Pension Plan Disability Benefits
Opportunities Fund for Persons with Disabilities
Seniors
Allowance Program
Allowance for the Survivor Program
Canada Pension Plan Retirement Pension
Canadian Government Annuities
Guaranteed Income Supplement
International Benefits
Old Age Security
Veterans
Veteran Affairs Canada
Workers
Canadian Forces Recruitment Awareness
Employment Insurance Regular Benefits
Employment Insurance Sickness Benefits
Royal Canadian Mounted Police Recruitment Awareness
Youth and Students
CPP Disability (18 to 25 yrs of age)
CPP Survivors (18 to 25 yrs of age)
Canada Summer Jobs (DSJ)
Career Focus
Job Search Assistance
Skills Link
Applying for passport at this location
Applications submitted at this Service Canada Centre, or by mail, are processed in 20 business days, plus mail time.
If passport is needed sooner than 20 business days, apply at a passport office or Service Canada Centre that offers 10-day passport service.
Find the nearest passport office or Service Canada Centre offering urgent, express or 10 business day service HERE
Dundas, ON, L9H 2E8
A one-time, lump-sum payment to the estate on behalf of a deceased Canada Pension Plan (CPP) contributor.
If an estate exists the executor should apply for the benefit within 60 days of the date of death. If no estate exists or if the executor does not apply, payment may be made to: the person or institution responsible for paying funeral expenses, the surviving spouse or common-law partner of the deceased, the next-of-kin of the deceased.
Individuals who are eligible for this benefit may also be eligible for the Surviving Child's Benefit or the Survivor's Pension which both offer monthly payments to children, spouses, and common-law partners of deceased CPP contributors.
Dundas, ON, L9H 2E8
Old Age Security (OAS) is a monthly benefit, the amount determined by how ong the person receiving the benefit has lived in Canada. It is considered taxable income.
Guaranteed Income Supplement (GIS) is a supplement added monthly to Old Age Security for those with limited or no income. It must be re-applied for annually, and is not payable outside Canada beyond a period of 6 months regardless of how long the person lived in Canada.
Allowance is a monthly allowance for spouses 60-64 years old of Old Age Security pensioners receiving Guaranteed Income Supplement. It is based on the combined income of the couple.
Allowance for the Survivor is a monthly allowance for widowed spouses 60-64 years of age, who have not remarried or entered a common-law relationship. It is based on limited or no income.
Dundas, ON, L9H 2E8
A monthly, taxable benefit that replaces a portion of the applicant's income upon retirement. Those who qualify for the Canada Pension Plan (CPP) will receive the retirement pension for the rest of their life.
Individuals aged 60 to 69 can continue to work while receiving CPP. CPP contributions will then go toward post-retirement benefits (PRB) which will increase income upon retirement.
Milton, ON, L9T 1Y4
One-stop service delivery for a wide range of federal programs and services includes:
All Canadians
- apprenticeship grants
- benefits finder
- Canadian Dental Care Plan
- job bank
- labour market information
- Social Insurance Number (SIN) application
Employers and organizations
- funding programs
- hiring foreign workers
- human resource management
- Record of Employment (ROE)
Families and children
- Canada Child Benefit
- Canada Pension Plan children's benefits
- Canada Pension Plan death benefit
- Canada Pension Plan survivor's pension
- Employment Insurance family supplement
- Employment Insurance maternity and parental benefits
- Employment Insurance special benefits for parents of critically ill children
Labour and workplace information
- labour standards
- occupational health and safety
- wage earner protection program
- workplace equity
Newcomers to Canada
- foreign credentials referral
Passport Services
- 20 business days delivery by mail
People with disabilities
- Canada Pension Plan disability benefits
- opportunities fund for people with disabilities
Seniors
- Allowance program
- Allowance for the Survivor program
- Canada Pension Plan retirement pension
- Canadian government annuities
- Guaranteed Income Supplement (GIS)
- international benefits
- Old Age Security (OAS)
Veterans
- Veterans Affairs Canada
Workers
- Canadian forces recruitment awareness
- Employment Insurance regular benefits
- Employment Insurance sickness benefits
- Royal Canadian Mounted Police (RCMP) recruitment awareness
Youth and Students
- Canada Pension Plan Disability (18-25 years of age)
- Canada Pension Plan Survivors (18-25 years of age)
- Canada Summer Jobs (CSJ)
- career focus
- job search assistance
- Skills Link
Hamilton, ON, L8N 2Z7
A one-time, lump-sum payment to the estate on behalf of a deceased Canada Pension Plan (CPP) contributor.
If an estate exists the executor should apply for the benefit within 60 days of the date of death. If no estate exists or if the executor does not apply, payment may be made to: the person or institution responsible for paying funeral expenses, the surviving spouse or common-law partner of the deceased, the next-of-kin of the deceased.
Individuals who are eligible for this benefit may also be eligible for the Surviving Child's Benefit or the Survivor's Pension which both offer monthly payments to children, spouses, and common-law partners of deceased CPP contributors.
Hamilton, ON, L8N 2Z7
Old Age Security (OAS) is a monthly benefit, the amount determined by how ong the person receiving the benefit has lived in Canada. It is considered taxable income.
Guaranteed Income Supplement (GIS) is a supplement added monthly to Old Age Security for those with limited or no income. It must be re-applied for annually, and is not payable outside Canada beyond a period of 6 months regardless of how long the person lived in Canada.
Allowance is a monthly allowance for spouses 60-64 years old of Old Age Security pensioners receiving Guaranteed Income Supplement. It is based on the combined income of the couple.
Allowance for the Survivor is a monthly allowance for widowed spouses 60-64 years of age, who have not remarried or entered a common-law relationship. It is based on limited or no income.
Hamilton, ON, L8N 2Z7
A monthly, taxable benefit that replaces a portion of the applicant's income upon retirement. Those who qualify for the Canada Pension Plan (CPP) will receive the retirement pension for the rest of their life.
Individuals aged 60 to 69 can continue to work while receiving CPP. CPP contributions will then go toward post-retirement benefits (PRB) which will increase income upon retirement.
For full directory of "How to" listings on different topics, see here
This listing gives an overview of programs and services available to older adults, and is also an index to related listings in the Halton Community Services Directory
- for comprehensive information, please see the Halton Seniors' Services Directory here
FOOD
Community Meals: programs that organize suppers, lunches or other get-togethers that give community residents an opportunity to meet one another in a friendly and informal atmosphere
- see list of providers here
Grocery Delivery: organizations that accept online and/or telephone orders and deliver food and household supplies to the homes of people who are unable to go out and shop on their own behalf or food pantries that deliver to people with illnesses, disabilities, transportation issues or other extenuating circumstances which prevent them from picking it up
- see list of providers here
Meal Delivery Providers: programs that prepare and regularly deliver meals to older adults, people with disabilities and others who have difficulties shopping and/or preparing food for themselves
- see list of providers here
HOUSING
Affordable Housing and Help for Rent, Utilities or Property Taxes: information on programs that make rental housing more readily available to low-income individuals, programs that provide financial assistance for people who are at risk for having their utilities shut off, and programs that provide financial assistance to enable people to pay all or a portion of their property taxes
- see separate listing here
Long-Term Care Homes: inpatient health care facilities that provide nursing and personal care over an extended period of time
- for full list see here
Retirement Homes: residential facilities, apartments and/or planned communities for older adults, people with disabilities or other populations that are available at market rates and designed to enable those who are eligible to have a form of independent living in a secure environment while sharing common interests and having access to supportive services
- for full list see here
IN HOME ASSISTANCE
For individual types of services, such as shopping assistance, home maintenance, housekeeping assistance, personal care and yard maintenance, see here (in each category, click 'View Programs and Services' to see all providers)
Some personal care is available for free under Ontario's health care system, by applying to your local Ontario Health atHome
- for contact details see full listings here
Veterans Affairs Canada provides funding for eligible veterans to help pay for the cost of in-home care and housekeeping/home maintenance services
- see separate listings here
Assistive Devices Program: programs that pay all or a portion of the costs associated with acquiring assistive technology products and/or obtaining support services such as customization, fit/modification services or repairs
- see separate listings for the Assistive Devices Program and March of Dimes
Friendly Outreach Programs: programs that reach out to people who are hospitalized or in another institutional setting, are socially isolated due to disability or old age, or otherwise lack companionship with the objective of brightening their day and helping them to maintain contact with the outside world
- for full list see here
Homebound Services: services that are provided in-home for Individuals are unable to leave their homes because of illness, disability or frailty
- see list of providers here
Personal Alarm Systems and Locator Aids: programs that provide electronic equipment which connects people with sources of emergency assistance or that facilitate the ability of caregivers to determine the whereabouts of people who have Alzheimer's disease or other similar conditions
- see list of providers here
INCOME SUPPORT
Income Programs and Financial Assistance: information on income supports and benefits from federal, provincial or territorial governments
- see separate listing here
LEGAL SERVICES
Legal Help and Information: information on programs that provide legal counselling and/or representation for low-income individuals who need assistance in routine legal matters
- see separate listing here
MEDICAL EXPENSE ASSISTANCE
Ontario Drug Benefit Program: program that pays all, or a portion, of the costs for prescription drugs required by people who meet eligibility requirements for the program
- see separate listing here
Canadian Dental Care Plan: program that pays all, or a portion, of the costs of dental care required by people who meet eligibility requirements for the program
- see separate listing here
TAX ORGANIZATIONS AND SERVICES
Income Tax Clinics: programs that provide tax preparation services for people who meet income and/or other eligibility criteria
- see list of providers here
TRANSPORTATION
Disability Related Transportation: programs that provide transportation for purposes of shopping, banking, social events, medical appointments, getting to and from work, and similar activities for people with disabilities who need special accommodations and are unable to utilize other available means of transportation
- see list of providers here
Escort Programs: programs that accompany people who have limited mobility, cognitive impairments or other problems to specified local destinations and provide assistance which may include transportation or driving services, and assisting the individual to enter and leave the vehicle and buildings
- see list of providers here
Full-service Gas Stations: Burlington, Oakville
Local Bus Services:
- see list of providers here
Non-Emergency Medical Transportation: programs that provide transportation for medical appointments, trips from and between hospitals, to nursing homes or other special-care centres or for other non-emergency medical needs for individuals who, because of their physical condition, are unable to use other means of local transportation
- see separate listing here
Senior Driver Renewal Program: programs that evaluate the motor and cognitive functioning of elderly individuals or people with disabilities to determine the person's ability to drive
- see separate listing here
Taxi Services:
- see separate listing here
For full directory of "How to" listings on different topics, see here
This listing provides an overview of benefits from federal, provincial or territorial governments, and acts as an index to related listings in this directory
For a customized list of federal, provincial and territorial programs and services, see the Government of Canada's Benefits Finder
- does not collect or track information
For a customized list of provincial benefits and programs, see the Government of Ontario's Benefits Finder
- does not collect or track information
FEDERAL PROGRAMS:
For assistance with federal programs, see listings for Service Canada Centres here
Canada Pension Plan (CPP) Retirement Pension
A monthly, taxable benefit that partially replaces income
- those 60 or older may apply if they have made at least one valid contribution to the CPP
- for more information, see separate listing here
May also qualify for the following CPP benefits:
- disability benefit is a monthly payment for those CPP contributors under 65 who have a mental or physical disability that regularly stops you from doing any type of substantially gainful work
- survivor's pension is a monthly payment paid to the legal spouse or common-law partner of the deceased CPP contributor
- children's benefits provide monthly payments to the dependent children of disabled or deceased CPP contributors
- death benefit is a one-time payment, payable to the estate or other eligible individuals, on behalf of a deceased CPP contributor
Employment Insurance (EI)
Provides temporary income support to eligible unemployed workers while they look for employment or to upgrade their skills
- also provides special benefits to workers who take time off work due to specific life events (illness, pregnancy, caring for a newborn or newly adopted child, caring for a critically ill or injured person, or caring for a family member who is seriously ill with a significant risk of death)
- for more information, see separate listing here
Old Age Security (OAS)
A monthly, taxable payment for those 65 and older
- amount depends on income and years lived in Canada or specific countries after the age of 18
- for more information, see separate listing here
May also qualify for the following benefits:
- Guaranteed Income Supplement (GIS) - for low-income OAS recipients living in Canada
- Allowance - for low-income legal spouses or common-law partners of GIS recipients, ages 60-64, who meet residency requirements
- Allowance for the Survivor - for low-income spouses or common-law partners, ages 60-64, of deceased GIS recipients
Veterans Affairs Canada
Provides income support and emergency funding to eligible veterans and their families
- for more information, see separate listings for Veterans Affairs Canada offices here
PROVINCIAL PROGRAMS:
For assistance with provincial programs, see listings for ServiceOntario Centres here
Ontario Disability Support Program (ODSP)
Offers monthly financial assistance with living expenses, including food and rent
- for Ontario residents 18 years or older who qualify financially and meet the definition of a disability
- for more information, see separate listing here
Ontario Guaranteed Annual Income System (GAINS)
Provides a monthly, non-taxable benefit to low-income Ontario seniors
- for those 65 and older, who meet residency requirements, and receive the Old Age Security (OAS) pension and the Guaranteed Income Supplement (GIS) payments from the federal government
- for more information, see separate listing here
Ontario Works (OW)
Provides temporary financial assistance to people who are returning to the workforce
- for Ontario residents in financial need who are committed to finding and keeping a job
- for more information, see separate listing here
Georgetown, ON, L7G 4B1
One-stop service delivery for a wide range of federal programs and services includes:
All Canadians
- apprenticeship grants
- benefits finder
- Canadian Dental Care Plan
- job bank
- labour market information
- Social Insurance Number (SIN) application
Employers and organizations
- funding programs
- hiring foreign workers
- human resource management
- Record of Employment (ROE)
Families and children
- Canada Child Benefit
- Canada Pension Plan children's benefits
- Canada Pension Plan death benefit
- Canada Pension Plan survivor's pension
- Employment Insurance family supplement
- Employment Insurance maternity and parental benefits
- Employment Insurance special benefits for parents of critically ill children
Labour and workplace information
- labour standards
- occupational health and safety
- wage earner protection program
- workplace equity
Newcomers to Canada
- foreign credentials referral
Passport Services
- 20 business days delivery by mail
People with disabilities
- Canada Pension Plan disability benefits
- opportunities fund for people with disabilities
Seniors
- Allowance program
- Allowance for the Survivor program
- Canada Pension Plan retirement pension
- Canadian government annuities
- Guaranteed Income Supplement (GIS)
- international benefits
- Old Age Security (OAS)
Veterans
- Veterans Affairs Canada
Workers
- Canadian forces recruitment awareness
- Employment Insurance regular benefits
- Employment Insurance sickness benefits
- Royal Canadian Mounted Police (RCMP) recruitment awareness
Youth and Students
- Canada Pension Plan Disability (18-25 years of age)
- Canada Pension Plan Survivors (18-25 years of age)
- Canada Summer Jobs (CSJ)
- career focus
- job search assistance
- Skills Link
Hamilton, ON, L8R 3P7
The following returns are not eligible for this service:
- returns for deceased persons
- individuals who file for bankruptcy
- self-employed individuals
- individuals who report capital gains or losses
- individuals who report employment expenses, or business or rental income and expenses
Hamilton, ON, L8P 4Y5
A one-time, lump-sum payment to the estate on behalf of a deceased Canada Pension Plan (CPP) contributor.
If an estate exists the executor should apply for the benefit within 60 days of the date of death. If no estate exists or if the executor does not apply, payment may be made to: the person or institution responsible for paying funeral expenses, the surviving spouse or common-law partner of the deceased, the next-of-kin of the deceased.
Individuals who are eligible for this benefit may also be eligible for the Surviving Child's Benefit or the Survivor's Pension which both offer monthly payments to children, spouses, and common-law partners of deceased CPP contributors.

